Business works with technology
Great customer service is something that everyone rightfully expects. However, in today’s fast pace digital society, too often customer service has taken the backseat. Unfortunately, not all customers speak up about the service they receive, good or bad.
As a small business owner, I’m constantly looking for better ways to serve our customers. We offer a range of services from providing basic assistance to providing full managed services. Not all customers have the same needs so we do our best to tailor our services to each customer’s particular situation. Above all else, providing great customer service is always at the top of our list.
Here is a video that inspired me personally about providing great customer service.
Companies are dealing with an ever increasing amount of data that has become critical to operating their business. Modern processes designed to safeguard information have become a requirement where they were once an option. Through all this, cloud storage has been proven to be a cost effective, reliable and secure solution. Cloud backups and recovery solutions utilize your current infrastructure, reducing the need for additional equipment. Software is typically installed on servers and workstations where the data resides. A lower total cost of ownership is achieved when moving to the cloud by eliminating the need for backup tapes, tape drives and expensive couriers. Instead of moving physical media by courier, the data is encrypted and sent to offsite datacenters through secure data tunnels over the Internet.
If you’re ready to implement Cloud Backups or just curious how they work, give us a call. We are here to help.